Progress Customer On-boarding

Virtusa’s solution leverages unique features of the Progress RPMTM (Responsive Process Management) platform to deliver exceptional customer experience and operational control through a high-performance solution for customer on-boarding. The advantages of using the Progress RPMTM platform for customer on-boarding include:

  • Dynamically assigning tasks to specific reviewers using Intelligent Work Allocation
  • Enabling brokers to initiate and manage, up-sell and trouble shoot the account opening process
  • Allowing operations managers to visually locate execution bottlenecks throughout the account opening process
  • Facilitating timely response to deviations from key business objectives through immediate and actionable insight into customer on-boarding processes
  • Reviewing key process performance metrics using pre-built analysis reports


On March 3rd, 2016, Virtusa Corporation acquired a majority interest in Polaris Consulting & Services Limited. VirtusaPolaris, our new market-facing brand, represents the combined strengths of Virtusa and Polaris, including our strong software engineering heritage, deep domain expertise and focus on applying innovation to solving critical core business issues for clients., our new website is where we provide our latest thinking.