Application Maintenance & Support Services

With changing business scenarios and newer technologies being evolved, the need to maintain IT applications becomes more and more imperative.

Virtusa offers application maintenance and ongoing support services for all application maintenance needs of our clients. Virtusa has well-defined and mature application maintenance process which allows effective capture, reporting and resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the different teams depending on the criticality of the requests. Our proven application maintenance model encompasses industry best practices and helps organizations stabilize, optimize and extend applications so as to meet growing expectations and changing needs.

Our application maintenance services include:

• Ongoing maintenance and support services
• Code reviews
• Design and architecture updates
• Upgrades and patches
• Service Level Agreements based support services
• Support & maintenance of application systems

We develop customized applications to meet our client’s specific IT requirements, seamlessly integrate various heterogeneous systems, and extend support services for the applications throughout the application lifecycle. We also help clients maximize on their IT investments, minimize total cost of ownership by delivering high-quality, robust, flexible applications that are easy to maintain, modular for enhancements and are reliable, secure and easy to deploy.