segment

Science, technology, and healthcare

Smart solutions that drive communication and reduce costs across the value chain

Consumers in technology and healthcare segments demand improved quality and value with 24X7 anytime, anywhere support. Payers have an opportunity to introduce innovative and patient-centric contact center platforms to engage customers effectively and drive loyalty. Building next-gen analytics competency through smart solutions can enable organizations to enhance sustainability, deliver better outcomes, improve service delivery, set future vision, and mitigate risk factors. Virtusa's proven expertise in digital transformation helps these businesses deliver a world-class customer experience leveraging innovative solutions such as mobile apps, IoT-based health monitoring, and predictive, descriptive, and prescriptive offerings. These help enterprises become more customer-centric, and position themselves as value providers.

We provide targeted services and solutions to bridge the clients journey across the digital divide
  • Subscriber management
    Virtusa’s data management solutions offer master data management (MDM), data integration, data governance, and business intelligence (BI) capabilities to help you experience an in-depth 360-degree view of your subscribers. 

  • Smart content
    We help publish content that is contextual, meaningful, and relevant. Virtusa’s content strategy and solutions focus on information architecture, taxonomy, content governance, creation, and delivery.

  • Big data
    Virtusa’s Data Monetization solutions provide data and analytics on a single platform that seamlessly provides information on customers, operations, billing, and social media across B2C and B2B clients.

  • Artificial intelligence (AI) + Cognitivecomputing
    Our AI-led robotic processes can automate manual operations across billing, service, and customer care operations. Virtusa’s proprietary RPA solution accelerator, ‘Accello’ provides an easy, efficient, and cost-effective way to automate processes.

  • Blockchain
    We help our clients identify areas of business that are vulnerable to blockchain threats and create new business models. From design to deployment, we bring significant expertise and accelerators across strategy and design, sandbox, solution accelerators, security, and privacy.
Solutions for Information Services Industry

Transformative digital technology solutions

Dramatically increase the success of your digital transformation. Whether developing net new solutions or scaling existing processes and staff worldwide, Virtusa helps you reach your goals in some of today’s most complex and fast-moving use cases.

Where global leaders turn for business transformation.

We help modernize your core systems, transform your business, and disrupt markets with game-changing technologies.

Insights

WHITE PAPER

Leveraging Gen AI in SRE: Addressing challenges via LLMs


Misnad Haque & Inderjeet Singh Aidhi
 

Find out what Virtusa can do for you

Speak to an expert, request an assesment, demo our solutions.