ECM Cloud Offering

Today, business leaders are moving towards cloud within their enterprise data centers by leveraging the best practices that cloud computing has established. Cloud based solutions has become an indispensible part of business strategy, however, while implementing cloud based solutions, organizations face challenges related to:

• Devising effective cloud migration strategies
• Identifying the right IT systems that can be moved to cloud
• Developing an efficient process for transforming applications to be cloud-based
• Creating migration plans with well thought-out timelines  & milestones

Virtusa Solution

Leveraging our proven capabilities in ECM solutions and cloud offerings, Virtusa offers cloud based ECM solutions. Through our past consulting and implementation expertise, we help customers develop, test, and run their ECM solutions on the cloud. ECM solutions offered by Virtusa on cloud include:

Solution Benefits

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Virtusa’s ECM cloud offerings leverage best practices from our ECM Center of Excellence (CoE) to deliver high-impact business outcomes which include:

• Cost savings leveraging cloud’s pay-as-you-go model
• Competitive advantage through reduced time to market
• Flexibility to ramp-up or ramp-down based on business needs
• Faster realization of RoI and time-to-market
• Reduced business risk of buying ECM solution not aligned to business goals

To learn more, download our datasheet or contact Virtusa’s sales team.

ECM Consulting Services

In the rapidly changing IT environment, most of the organizations see a huge explosion in business data and increased competition for delivering value and satisfying their customers. While managing their data, organizations face several challenges, such as:

• Enabling people, processes and applications to receive trusted information
• Ensuring effective management of critical information - structured and unstructured
• Maximizing the value delivered by business information throughout its lifecycle

Virtusa's Solution

Gaining competitive advantage through clever and efficient use of organizational content requires organizations to address these challenges. As an experienced solution provider, Virtusa leverages industry best practices to help organizations in development of a unified ECM Strategy which would effectively address organization’s broad business needs.

Virtusa’s consulting areas are:

Virtusa's ECM Consulting Services

We provide targeted value through our ECM consulting services:

• Strategy & Roadmap Workshop. This workshop helps organizations to plan a unified ECM strategy, to identify business objectives and to assess the tools and techniques of existing system. ROI assessment from existing investments on Enterprise 2.0 and development of roadmaps/ project plans shall also be performed in this workshop.
• Vendor Evaluation Workshop. This workshop helps organizations evaluate ECM requirements, define parameters, and assess ECM vendors to identify the top vendor that meets their organizational requirements and strategy.
• Proof-of-Concept/Prototype Development. Through this workshop, organizations can validate products or solutions by rapid prototype development of a concept, thereby mitigating risks of larger investments.
• Implementation Roadmap Definition. This workshop will include the development of implementation roadmap consisting of overall ECM strategy, project budget, training strategy, rollout strategy and performance metrics.

Virtusa helps organizations develop a unified ECM strategy through a set of well-defined consulting frameworks that have been developed based on our vast expertise in helping organizations define ECM strategies. Our consulting framework uses a four-step engagement model that engages client stakeholders from business and technology domains to ensure that the organization’s business priorities are clearly identified, and the right technology choices are made to support these goals.

Solution Benefits

Through our consulting services, we help organizations gain immense benefits, such as:

• Strengthening client’s leadership role in the marketplace through roadmaps
• Choosing the right ECM tool leveraging our expertise across multiple products
• Acceptance & adoption of roadmaps across the organization by involving key stakeholder in the decision making process
• Minimizing risk of choosing wrong products/solutions through upfront prototyping

To learn more, download our datasheet or contact Virtusa's sales team

Enterprise 2.0 Solution

In today’s fast evolving online market spaces, businesses understand the increasing need for empowering employees, partners and customers to interact more closely with each other. Web 2.0 tools such as peer-to-peer applications, blogs, wikis, social networking tools, collaboration tools, etc., enables end users to enhance creativity, share information and collaborate with one another. Simply implementing these tools without proper strategic planning leads to non-realization of business benefits that organizations had originally perceived. Virtusa by leveraging its vast implementation expertise offers a wide range of horizontal and industry specific solutions on Enterprise 2.0.

Virtusa's Solution

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Virtusa, through its defined Enterprise 2.0 methodology and a set of Enterprise 2.0 solutions, can help organizations make their Enterprise 2.0 implementations a success with tangible return-on-investment.

Virtusa's Enterprise 2.0 Solution Benefits

Virtusa's Enterprise 2.0 solution benefits include:

• Increased internal/external collaboration
  • Strong information sharing and knowledge management
  • Increased productivity
  • Share thought-leadership with employees and customers
  • Increased employee/customer participation/elicitation
• Cost effectiveness
  • Reduced cost of content creation
  • Improved quality of training through course rating
• Market effectiveness
  • Scalable, highly integrated, process driven Enterprise 2.0 frameworks and solutions
  • Increased market reach through social networking
  • Increased product publicity and advertising reach
  • Faster time to market through our proven experience in implementing solid tools, templates and methodology  for existing customers

To learn more, download our datasheet or contact Virtusa’s sales team.

Enterprise Convergence Framework

Organizations are looking to reap more benefits from their enterprise systems (ECM, BPM, BI, etc.) by breaking the silos of operations to get the best return on investment. Virtusa’s convergence solution enables organizations to provide seamless experience to the customers by creating synergies among different technology components, such as Business Process Management, Enterprise Content Management, Business Intelligence and Enterprise Portal.

Virtusa's Solution

Virtusa's enterprise convergence solution helps organizations to unlocking the hidden value by leveraging existing systems. It enables enterprises to integrate various systems and provide a uniform experience for customers navigating from one system to the other, while improving operational efficiency.

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Virtusa's Enterprise Convergence Framework (ECF) offering provides a convergence platform with tightly coupled BPM, ECM, BI & Portal technologies, enabling business transformation and innovation within an organization. The solution provides an end-to-end integrated technology framework, where:

• Presentation layer is driven by portal technologies
• Orchestration of underlying business process is achieved using BPM suites
• Business analytics and intelligence capabilities are provided using BI tools, and
• Enterprise content is managed through CMS solutions

Virtusa's ECF services

Virtusa's ECF services include:

• Portfolio assessment of ECM, BPM, BI and Portal products
• Business case development for enterprise convergence model
• Reference architecture and to-be model for ECF
• ECF road map, implementation methodology and execution

Solution Benefits

The benefits which can be achieved through this framework include:

• Improved customer satisfaction and reduced service issues though increased ease-of-use of online self-service portal
• Reduced customer churn and increased customer loyalty though improved customer engagement model
• Increased revenue through improved cross-sell/up-sell based on customers needs analysis
• Enlarged customer base through better customer profiling
• Reduced cost of operations by rationalizing and optimizing operations through IT operations

To learn more, download our datasheet or contact Virtusa's sales team.

Globalization Solution

Manual translation of content is highly expensive (estimated at 21 cents per word), leading organizations to leverage third-party translation tools to provide localization capabilities. The complexity of these products coupled with their lack of integration with ECM systems (where the content resides), leads to content being duplicated across multiple systems in order to be translated, resulting in higher cost of managing content. Also, the translation workflow becomes complex, causing user dissatisfaction.

Virtusa’s ECM Globalization Solution provides customers streamlined Globalization capabilities by integrating Virtusa’s Translation Tool with customer’s Content Management System (CMS) and portals, while providing a low cost solution by leveraging translation tools such as Google translation engine, Idiom Worldserver, Translation.com translation tool, etc.

Virtusa's Globalization Solution

The tight integration of Virtusa's Translation Tool with ECM systems automates the translations process, while also providing the ability to review and modify translation if needed.

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Some of the salient features of the tool are:

• Automated content translation within CMS
• Translation workflow within CMS
• User friendly previews within CMS
• Easy management and tracking of translated content items
• Translation of Resource bundles and property files

Additionally, Virtusa has developed a proprietary methodology that ensures success of an organization’s ECM Gobalization initiatives. The unique 3-phase methodology involving Discovery, Design and Deployment enables customers to create, translate, manage and deliver multilingual content.

Solution Benefits

Virtusa’s ECM Globalization Solution leverages insights gained from our extensive experience in providing high quality internationalization and translation services to our existing customers. The solution:

• Decreases translation cost by minimizing manual content translation
• Reduces customization costs by providing tight integration with ECM systems
• Increases ease-of-use by providing user-friendly translation interface
• Reduces development time, thereby allowing organizations to expand into global markets faster

To learn more, download our datasheet or contact Virtusa’s sales team.

Media Accelerator Toolkit

The importance of digital asset management is increasing with the raise in the need for rich media in websites. Many analysts agree that by cultivating a good digital asset management system, organizations can significantly reduce their operational costs. Vast amount of time is taken by the content authors to convert and use the digital media to suit their requirements. Many of the applications available in the market are typically not cost effective, platform agnostic, standardized, or integrated with content management systems and portal systems.

Virtusa's Solution

Leveraging our vast ECM implementation knowledge, Virtusa has created Media Accelerator Toolkit (MAT). MAT is a vendor agnostic solution that provides complex rich media capabilities in real time, while enhancing flexibility for content authors, and reducing the content creation time and effort. It enables conversion and manipulation of digital media assets.

MAT provides a harvested solution which includes 6 components.

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• Image Resize. Resizes the image into multiple sizes simultaneously, enabling you to choose the required image size on the webpage. This would mitigate the necessity of resizing the image through an external application every time.
• Image Conversion. Converts the format of one or more images at a time which simplifies content authoring process.
• Audio Conversion. Converts audio files into the required audio format. It also provides bulk conversion capabilities.
• Video Conversion. Converts the format of different video files. Based on your requirement you can change the format of one or more video files to another format simultaneously.
• Ad Server Integration. Integrates the advertisements on your websites from the ad server while automating the management of content. It has a scheduler which would change or refresh the advertisement.
• Video Feed Integration. Integrates videos into your webpage and changes them based on your required schedule. This will also fetch videos from a defined video source at the desired schedule.

Virtusa developed a three step methodology for implementing MAT, which would successfully integrate MAT with client systems.

• Identify specific customer requirements, restrictions of delivery channels and the existing ECM environment
• Develop the solution as per the customer requirements and integrate with the existing systems
• Support through testing, knowledge transfer and any other additional rich media functionalities

Solution Benefits

By implementing this solution, firms can realize:

• Significant reduction in effort and time required for development/conversion of rich media
• Increased return-on-investment with cost effective integrated media solution
• Pluggable, platform independent solution which can be easily integrated
• Extensible solution which can include new features and can be customized as per requirements

To learn more, contact Virtusa's sales team.

Migration Solution

A multitude of business drivers are necessitating the need to migrate and consolidate content to new Enterprise Content Management (ECM) environments. These include mergers & acquisitions, need for centralization of content & data consolidation, achieving standardization across business procedures, reducing maintenance & system support costs and regulatory compliance requirements.

To consider content migration as a tactical activity and undertaking it subsequent to ECM implementation is a time consuming, labor intensive and costly approach. Virtusa’s migration solution enables organizations to plan for data migration as an early up-front activity in the project lifecycle. Organizations can greatly reduce total time and cost of migration through Virtusa’s ECM migration tool and ECM migration methodology.

Virtusa's ECM Migration Solution

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Virtusa's ECM Migration Solution provides customers a comprehensive, cost-effective and automated solution to migrate content from one ECM platform to another (or to a different version of the current ECM system) using industry leading best practices, methodologies and tools.

Virtusa's migration tool is a highly structured, yet flexible framework that provides customers with a cost-effective and automated solution to migrate content from one ECM platform to another. The tool uses pluggable input adapters to transform source content into an intermediate XML format that is then transformed into target CMS using pluggable output adapters.

This migration methodology consisting of Discovery, Design and Migrate phases ensures coverage of all aspects of migration and helps customers’ better plan and execute ECM migration projects.

Solution Benefits

Virtusa's migration tool and content migration methodology delivers a number of benefits to organizations, including:

• Flexibility. Highly flexible migration tool that easily and consistently migrates content from various sources such as CMS, databases, file systems into new CMS
• Efficiency. Minimizes need for costly manual migration, reduces cost of operation, reduces maintenance and system management costs
• Time Savings. Quick deployment time and easier content management due to unified content management

To learn more, download our datasheet or contact Virtusa’s sales team.

Mobile Publishing Solution

Setting up portals for mobile delivery may seem a low cost solution but organizations soon realize that the cost of managing mobile delivery through these platforms alone can be very expensive in long run. As organizations start building and supporting device‐specific applications, these costs escalate tremendously. The cost of content management (typically consisting of content creation, operations, migration and validation) increases when mobile content is managed separately. In many cases, a unified delivery platform is the best and most cost effective way to publish content seamlessly across various channels such as web, mobile web, mobile apps, print media, etc.

Virtusa's Mobile Publishing Solution

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Virtusa’s Mobile Publishing platform enables organizations to leverage content from existing ECM system to publish it on multiple mobile devices through various channels that help organizations increase ROI on their content investments. It enables publishing of content to channels such as mobile web (mobile browser based web access) and dedicated mobile-specific applications (such as iPhone, Android & Blackberry apps).

The feature-rich mobile publishing platform provides several productivity enhancing features including:

• Unified content publishing & management within the content management system
  • Content is reused across multiple channels
  • Single content creation/review workflow for all devices
  • Single-click content publishing for all channels
• Device-specific content rendering
  • Different attributes can be selected for different devices/channels
  • Rich content delivery based on device capabilities
• Optimized content / document display
• Unified content definition

Virtusa's Mobile Publishing Services

In addition to the Mobile Publishing platform, Virtusa offers:

• Mobile content consulting services
  • Virtusa helps define an organization’s mobility roadmap and project plan to enable content publishing on multiple mobile channels
• Mobile publishing solution implementation
  • Solution execution by leveraging Virtusa’s mobility framework customizable as per client needs
• Support & maintenance services
  • Virtusa enables organizations to extend mobility solution on newer devices and platforms
• Integration with third party mobile systems

Solution Benefits

Through Virtusa’s Mobile Publishing platform organizations can provides better, faster and richer experience to the customer, while increasing market share for organizations. The platform ensures:

• Increased monetization opportunity by leveraging same content for all mobile channels
• Increased portal reach by catering to mobile customers
• Increased customer stickiness when accessed from mobile devices
• Ease of use & access for customers / employees
• Improved employee productivity by enabling content on-the-go
• Higher value services for customers
• Increased customer satisfaction

To learn more, download our datasheet or contact Virtusa’s sales team.

Search Engine Optimization

As businesses increasingly move towards the web either for marketing or for business needs, visibility becomes the most important thing. Increasing importance of web visibility, and higher leads through internet medium makes Search Engine Optimization (SEO) an indispensable tool. SEO through optimized page ranks and other parameters makes one’s business highly visible, and provides better recognition, in turn leads to higher revenue growth.

According to SearchEngineWatch.com, 73% of online transactions start with search engines. With over 60 million Americans using search engines on a daily basis, it is critical for organizations to gain visibility through high page ranking and relevant content marketing.

Virtusa's Solution

Virtusa have leveraged its experience in implementing SEO solutions for over 10 clients to develop a well defined SEO tool that help organizations to optimize their website to get better SEO results.

Vitusa's SEO solution through a structured methodology provides comprehensive business and technology assessment, and exhaustive analysis of current state. This facilitates identification and formulation of SEO strategy, and helps identify areas of improvement. The thorough analysis helps in making SEO strategy strongly aligned with the business needs. Our SEO solution not only helps in achieving one time results, but more importantly helps in sustenance and continuous improvement.

Benefits of Virtusa's SEO Solution

• Improved page ranking and search engine visibility
• Higher revenue generation through increased number of leads
• Tremendous increase of web traffic through higher page ranks and integrate with Web 2.0

To learn more, contact Virtusa’s sales team.