Production Support
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Our comprehensive set of application and production support services, coupled with our deep Pegasystems platform experience and knowledge, makes us the partner of choice for your Pegasystems support needs. Our application and production support services for Pegasystems’ customers are tailored to maximize the leverage of your PRPC-based solutions. We provide deep knowledge of the PRPC platform and extensive experience to ensure your production environment remains robust and effective as it evolves with new and upgraded Pega applications. Our production support services address organizational expectations from the IT infrastructure support group in various support areas, including:
- Monitoring and reporting
- Application and customer support
- Deployment and analysis of applications and patches
- Minor application enhancements required to support immediate operational needs
