Proven Consulting and Technology Package Improves Customer
Experience, Revenue Generation
WESTBOROUGH, Mass., May 04, 2010 (BUSINESS WIRE) --Virtusa Corporation (NASDAQ: VRTU), a global IT services company that
offers a broad spectrum of business consulting and outsourcing services,
today introduced its new enterprise content management (ECM) offering,
the Media Convergence Solution Accelerator. Modeled after Virtusa's
success implementing interactive Web platforms for the world's leading
media brands, the new service combines best practices consulting with
proven technology components to ensure a consistent, branded user
experience that optimizes revenue generation opportunities.
As content channels proliferate, consumers become increasingly migratory
yet expect a unified and interactive engagement experience with
companies. Media organizations often struggle to align their brand
across channels, both from a content perspective and at the technical
level. Misalignment in a converged world hurts the customer experience,
and can diminish advertising revenue and increase support costs.
"As difficult as it is to manage content and technologies across
disparate customer portals, it's an opportunity for IT to directly
impact the customer experience, branding and revenue generation - and
these are precisely the kind of business results that Virtusa focuses
on," said Behzad Ilchi, Vice President for Virtusa's Media and
Entertainment segment. "Our Media Convergence Solution Accelerator is a
truly proven approach that packages the best practices we've developed
with some of the biggest media companies and gives customers more than
20 practical tools to replicate that success."
"Virtusa played a significant role as a strategic partner for the
re-launch of our www.travelchannel.com
website," said Drew Frederick, Senior Director of IT Technology and
Operations at Travel Channel, which produces popular shows like No
Reservations and Man V. Food. "Virtusa's Vignette expertise and flexible
engineering approach enabled us to adhere to the challenging timeline
and deliver a high quality website with enhanced social media features.
Virtusa's technical and operational expertise helped us overcome
significant infrastructure and technical challenges during the course of
development, coordinating both on-shore and offshore resources to manage
schedule and timeline. The end result was a new and improved user
experience on a site that has been streamlined for ease of use and is
rich with multimedia content."
Virtusa's new Accelerator includes consulting services, technology
implementation and ongoing support and maintenance. Focused business
consulting ensures the development of a media convergence roadmap, Web
2.0 strategy, user experience strategy and globalized content. With a
technology-agnostic approach and deep experience with a variety of ECM
vendors, Virtusa's consultants guide customers through ECM technology
selection and customize the Media Convergence offering accordingly.
Virtusa's Media Convergence Solution Accelerator employs more than 20
pre-configured technical components that align with the following best
practices:
- Multi-Channel Publishing - allows dynamic and consistent
content sharing across multiple channels, including online, mobile
Web, mobile applications and print media.
- Site Revenue Model - drives exposure and revenue with a
branding strategy that is flexible enough to adapt to advertisers'
needs.
- Social Media Integration - facilitates engagement by
integrating internal and external interactive features such as blogs,
wikis, rating/ranking options and social bookmarking.
- User Experience Enhancement - consistent meta-data customizes
the navigation experience based on user preferences while clear and
conceptual content hierarchies and consistent branding ensure an
intuitive experience.
- Ad Server Integration - unifies portal with multiple ad servers
to improve revenue generation.
- Video Platform Integration - enables streaming and embedding
capabilities while integrating systems and data for improved
consistency.
- Internationalization and Localization - ensures website and
content offer value to consumers in a globalized environment
independent of location.
- Search Optimization - increases search engine rankings with
federated search, keyword-rich URLs and site-specific search
capabilities.
Virtusa has deep expertise in the media industry and was recently named
a Best 10 leader for Entertainment and Media by the International
Association of Outsourcing Professionals (IAOP) in a sub-list of the
2010 Global Outsourcing 100 list. In 2009, Virtusa won Information
Management's 2009 Enterprise Content Management Innovative Solutions
Award for its implementation of an ECM Center of Excellence for National
Geographic. The project reduced website support costs by over 60 percent
and improved content management usability by 50 percent.
This announcement of the Media Convergence Solution Accelerator comes on
the heels of Virtusa's recent introduction of its Enterprise 2.0
Services Suite. In addition to enterprise content management solutions,
Virtusa offers a range of IT consulting capabilities in the business
process management (BPM), data warehousing and business intelligence
(BI) disciplines. Recognized for its innovative and efficient approach
to enterprise solutions, Virtusa drives business results for customers
through hands-on consulting and customized technology implementations.
About Virtusa Corporation
Virtusa is a global information technology (IT) services company
providing IT consulting, technology implementation and application
outsourcing services. Using its enhanced global delivery model,
innovative platforming approach and industry expertise, Virtusa provides
high-value services that enhance clients' business performance,
accelerate time-to-market, increase productivity and improve customer
service.
Founded in 1996 and headquartered in Massachusetts, Virtusa has offices
in the United States and the United Kingdom, and global delivery centers
in India and Sri Lanka.
To learn more about Virtusa and the Virtusa Enterprise 2.0 Services,
please visit: www.virtusa.com.
"Virtusa" is a registered trademark of Virtusa Corporation.

SOURCE: Virtusa Corporation
Greenough Communications
Liz Shulof, 617-275-6522
lshulof@greenoughcom.com