The consolidation within the telecommunications industry, the launch of new multimedia services and the increasing emergence of multi-play service offerings such as voice, broadband, content, wireless and video have greatly influenced the rationale of having a convergent charging and billing system. In addition, convergence also provides the ability to offer mobile service packages for both prepaid and postpaid services, decrease complexity of the billing system and run on a single platform instead of running on multiple ones.
What we offer
Virtusa’ convergent billing solution can help consolidate billing applications by embarking a massive customer migration resulting in a single, centralized & consolidated billing system with a unified view of the customer. As convergence becomes the need of the hour, every telecommunication service provider is trying to become a one-stop-shop provider of all communication and allied services like mobile voice, fixed voice, data, IPTV, broadband, pre-paid and post-paid, etc. Our solution integrates all service charges onto a single customer invoice by consolidating any number/combination of products and services onto a single bill, regardless of the type of product and market segment. Our deep domain experience working with leading tier-1 CSPs coupled with our product engineering heritage differentiates Virtusa as an established technology services provider in the telecom arena.
What Sets Us Apart
Our determined culture to accelerate business outcomes combined with a decade of experience serving large and global CSPs sets us apart from the competition.
Some of the real-time benefits delivered by our solution includes:
- Single and unified billing experience which is network & service agnostic
- High billing accuracy up to 98%
- Accelerated time-to-market of new products/services by 30% along with new offers & promotions
- Integration with other BSS systems improved operational efficiency by 60%
- Reduced operational cost by 20% through consolidation of invoices for multiple products and services