Mobile, Social and Cloud
The changing face of the workforce and the customers has changed the insurers’ playing field. At Virtusa, we help insurers transform their applications and services for their employees, customers, and their service providers, also offering machine to machine communication.
Virtusa’s unsurpassed expertise in telecom combined with mobility and insurance has given an edge among competitors. Some of the mobile offerings in Virtusa across value chains and lines of businesses are:
- Voice driven mobile FNOL and assessment
- Location based services
- Retirement planning
- Portfolio tracker
- Pay How You Drive (PHYD)
Social media has become a great platform to engage with policy holders and prospects. Some of the social offerings in Virtusa across value chains and lines of businesses are:
- Brand awareness
- Combating fraud
- Proactive alerts
- Catastrophe management
Insurers have been cautious towards cloud offerings as security and data privacy concerns prevail. With growing competition and the mandate to reduce costs, insurers are exploring ways to adopt to cloud based offerings. Virtusa is sensitive to the concerns and aspirations of the insurers and has brought together a framework to guide insurers in their cloud adoption strategy.