Our Perspective

Hospitality and Travel companies are constantly re-assessing their business strategies to enable positive customer experiences. The industry is investing heavily in innovative solutions that will improve customer retention rates and drive business revenues. Virtusa understands the need for quick, seamless customer interactions and the importance of establishing an effective feedback mechanism to stay competitive in the Hospitality and Travel industry.

Virtusa’s hospitality and travel practice offers business solutions and consulting that will have an impact on client experience, with a focus on domain-led services through technology excellence.

Our service and solutions for Travel Industry aims at enhancing customer experience by focusing on areas like on-line distribution, ticketless travel, self-service, and ease in security etc. and optimize operations to reduce cost so that the airlines & railways can pass on these benefits to customers and sustain competitive advantage.