Service Offerings
Virtusa has worked with leading High Technology companies in defining enterprise IT roadmaps to improve visibility and allow customers to play stronger roles in product development. We blend our knowledge of the High Technology industry with our global delivery model to deliver solutions that help our clients build stronger businesses. Our global delivery model ensures services of the highest quality and translates into improved efficiencies and quicker return-on-investments. We address the key productivity levers of businesses by providing technology and integrated services that foster innovation, speed and synergy to generate sustainable growth for businesses and improve overall product margins.
Our services for High Technology companies result in improved innovation, enhanced product management, reduced product development cycle time, better product performance, faster response to market changes, increased profitability and market share. Our key service offerings for High Technology companies include:
Unified Threat Management (UTM) Services
Virtusa has proven experience in developing UTM solutions that provide real-time, effective network protection against sophisticated application-layer and content-based attacks. We are capable of monitoring a wide variety of network communications media including e-mail, instant messenger and web access. Our UTM solutions include IDS/IPS, VA Content Development, VPN, Firewall, Systems Audits and Field Diagnostics Maintenance.
Our specific UTM service offerings include:
- Design and development services for new and existing UTM products
- Intrusion detection system (IDS) and intrusion prevention system (IPS) solutions
- Firewall and virtual private network (VPN) services
- Testing services to ensure appliances compatibility with existing enterprise network environments
- Development services for enterprises to integrate original equipment manufacturer (OEM) security consoles with open standards-based third-party vendor consoles
Virtusa's closely aligns clients information requirements with their business priorities by translating business and technical requirements into high-level design that provides a solid platform for deploying scalable, reliable and high-performance Contact Center solutions. Our Contact Center solutions include CTI, CRM, SIP, TDM, ACD, IVR, VoIP, Speech Recognition and Analytics.
Our Contact Center service offerings include:
- Customer contact solutions to provide intelligent call routing and efficient call management while blending multiple communication channels
- Technology integration services, such as, interactive voice response (IVR), computer telephony integration (CTI) and speech recognition with existing systems to reduce cost, enhance customer relationship and drive revenue throughout the enterprise
- Software development and testing services for vendors building CTI applications in bill presentment and customer analytics areas
Virtusa’s Mobility Software support services enable clients to provide highest level of support to their wireless and mobile users ensuring agility and flexibility to adapt to the changing market conditions. Our Mobility Software solutions include Symbian, Bluetooth, WinCE, Brew UI, Wireless Data Transmission, and Multimedia Firmware.
Our Mobility Software service offerings include:
- Application architecture, design, development and testing services for mobile software
- Design and implementation of security features, including device passwords, authentication and data encryption/decryption
