Customer Experience Management

Virtusa’s Customer Experience Management (CEM) consulting expertise helps cater to elevated customer expectations and to eventually build customer trust, loyalty and satisfaction for our clients. Our offerings span Web Experience Management (WEM), Content Management, Digital Marketing, Social, e-Commerce, Communication Management, Customer Profiling and User Experience. We have pioneered some industry-first frameworks on Adobe AEM (formerly CQ5), Jive Social, Oracle WebCenter and SharePoint.

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On March 3rd, 2016, Virtusa Corporation acquired a majority interest in Polaris Consulting & Services Limited. VirtusaPolaris, our new market-facing brand, represents the combined strengths of Virtusa and Polaris, including our strong software engineering heritage, deep domain expertise and focus on applying innovation to solving critical core business issues for clients., our new website is where we provide our latest thinking.