Solutions
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Virtusa has provided workable industry solutions to the Communications industry, drawing from a wide portfolio developed specifically for key issues they face, to build and implement innovative strategies and solutions to remain competitive, improve processes, develop infrastructure, and transform the way they do business.
Virtusa provides niche Telecommunications industry solutions, such as:
- Billing and collections
- Mediation and rating
- Electronic Bill Presentment & Payments (EBPP)
- Settlements
- eCRM and Portals
- Self-Services
- Service Activation
- Point of Sale (POS) Management
- Call Center Management
- Customer care and account management
- Work force management
- Order management
- Customer Relationship Management (CRM)
- Supplier/partner management
- Product master catalogue
- Provisioning and network management
- Trouble management and dispute resolution
