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Industries : Communications & Technology

 
Overview | Solutions  

Overview

Convergence, deregulation, broadband, e-business, mobile communications - the Communications landscape is full of opportunities and challenges. Communications providers are struggling to remain profitable in the midst of global competition, overcapacity, and sluggish adoption by reducing costs and improving operational efficiencies. At the same time, they want to deliver innovative revenue-generating products and services to maintain their competitive edge.

Virtusa has years of experience helping Communications companies manage such trade-offs effectively. Our Productization methodology has helped both products and services companies in this industry protect their existing technology investments, reduce cost and complexity, and rapidly deliver innovative and profitable products and services. Here are some of the benefits gained by our clients:

  • Convergent Billing: Build and integrate innovative e-billing solutions into core business processes
  • Operational Efficiencies: Develop cutting-edge OSS/BSS solutions to reduce operational and capital expense
  • Self-Service Solutions: Create innovative solutions to acquire, retain and grow loyal customers
  • Rationalization: Consolidate and harvest existing systems and assets while modernizing the infrastructure
Virtusa is a Member of the TM Forum
“The TM Forum is very pleased to welcome Virtusa Corporation as a member. With their expertise in IT consulting, transformation and outsourcing services to the Telecom Industry we feel they will make a positive contribution to the work of the TM Forum and our industry.”

- Libbey Scheible, Vice President,
Member Services,
TM Forum

"We, at Virtusa are very excited about becoming a TM Forum member.  As a leading provider of IT consulting, transformation and outsourcing services to the Telecom Industry, we look forward to collaborating with other member companies and sharing best practices and lessons learnt."

- Harsha Kumar, VP and Head,
Telco & Media Sector,
Virtusa Corporation

 

Solutions

Here are some examples of Virtusa’s Communications solutions

  • Customer Care and Billing
  • Mediation and Rating
  • Electronic Bill Presentment & Payment
  • Provisioning
  • Settlements
  • eCRM and Portals
  • Self-Service
  • Fraud Detection Systems
  • Service Activation
  • POS Management
  • Call Center Management
 
 
 
Case Studies:
Improved Customer Experience Through SOA
Virtusa Helps Fortune 100 IT Team “Never Say No” To Ad Hoc Requests
Fortune 100 Technology Company Optimizes Resources with Dashboard Metrics System
European Telecom Giant Slashes Service Costs with Virtusa's SMS Platform
European Telecom Giant Generates Large Returns on Investment with Virtusa's Online Application Architecture
Leading Provider of Wireless Location-Based Applications Reaps Offshore Benefits from Virtusa
Virtusa Helps Storage Solutions Vendor Address New Markets by Porting its Product to Linux
An S&P 500 Telecom Billing Services Company Achieves 10x Productivity Gains through Productization®
Top Five Global Communications Service Provider Delivers Innovative Self-service Solution in Record Time
Global Enabler of Wireless Services Maintains Market Leadership by Opening New Markets with Innovative Solutions
 
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"Virtusa" is a trademark of the company and is a registered trademark in the US, European Union (EU) and in India.
"Productization" is a service mark of the company and a registered service mark in the United States.