SAP for Insurance: Incentive and Commissions Management
SAP's FS-ICM, also known as ISF (Incentive and Sales Force Management), is SAP’s primary tool for calculating incentives and commissions. FS-ICM contains 3 basic Sub-components:
- ICM – Incentive and Commissions Management
- CRD – Credentialing
- PFO – Portfolio Assignment
This solution dedicated to providing seamless access to all areas of incentive/commission modeling, processing and payouts. Some of the major functionality includes:
- Standard integration with SAP CRM, FI-AR (Accounts Receivable), FI-AP (Accounts Payable), FI-CA (Contracting Accounting), HR-PY (Payroll), SAP PM (Policy Management), FS-CD (Collections and Disbursement)
- Standard delivered toolset to create and maintain distribution hierarchy
- Design tool and generator provides ability to design the commission system based on customer requirements
- Capable of calculating incentive and commissions for external entities and internal employees in a single landscape
- Standard services available for implementation for integration with Non-SAP systems
- Credentialing functionality supports licensing and checking for risk management and legal compliance for Insurance Industry (can be integrated with FINRA, NIPR etc.)
- Follows standard accounting procedures and uses dual level version controlling for audit compliance
- Portfolio Assignment framework can be used for maintaining agent portfolio for commission system (can be integrated with non-SAP system)
- Standard portal enabled reports for doing web based reporting
- Standard content and integration available for SAP BI (Business Intelligence)
- Ability to generate commission/incentive relevant print forms
- Ability to easily enhance the standard solution with custom fields and screens using SAP’s Business Data Toolset (BDT)







By using Virtusa, we were able to integrate the insurance industry's best practices into our solution and streamline our implementation.