Client Testimonies

    By using Virtusa, we were able to integrate the insurance industry's best practices into our solution and streamline our implementation.

    Randy Gonzalez
    Chief Information Officer, Chartis Insurance

    Virtusa’s ability to transform best practices from other industries to the health care sector was crucial in our implementation. Their knowledge of the SAP product and creative thinking are second to none.

    Chad Tate
    Director of Treasury Operations
    Blue Cross Blue Shield of Minnesota

    Virtusa’s extensive industry knowledge and deep expertise in SAP for Insurance were critical to our project going live on time and under budget. Their team of dedicated professionals supported us through every phase of our project, from the initial training to design, realization and production
    support.

    Richard Harron
    Director of IS Solutions
    Insurance Company of British Columbia

SAP for Industries: Utilities

SAP’s IS-U module is a utilities solution dedicated to processing customer accounts. Some of the major components of IS-U include:

  • Device Management to read meters, manage installations, and certify devices
  • Customizable rate structures for standard divisions of electricity, gas, water/waste water, district heating, and multimedia services
  • Collective invoicing supports large customers with many locations to receive consolidated invoice
  • Invoicing for both block and interval rate structures
  • Payment engine to process disbursements via check, ACH, and wire
  • Payment engine to process recurring customer payments
  • Automated dunning notices and submission to collection agencies for past due accounts
  • Direct interface to SAP Financials for posting receivables and payables
  • Consolidated sub-ledger developed for large customer base and high volume of financial transactions
  • Check management to process voiding, reissuing, or cashing of checks, including escheatment of stale-dated checks
  • Direct interface to SAP CRM to efficiently process customer service activities
  • External interfaces to banking institutions to process inbound and outbound ACH transactions, credit card transactions, wire transactions, check encashment, returns, and positive pay
  • Flexible reporting solutions to provide seamless access to customer activity
  • Integrated web portal for customers to pay invoices online (Biller Direct)