Client Testimonies

    By using Virtusa, we were able to integrate the insurance industry's best practices into our solution and streamline our implementation.

    Randy Gonzalez
    Chief Information Officer, Chartis Insurance

    Virtusa’s ability to transform best practices from other industries to the health care sector was crucial in our implementation. Their knowledge of the SAP product and creative thinking are second to none.

    Chad Tate
    Director of Treasury Operations
    Blue Cross Blue Shield of Minnesota

    Virtusa’s extensive industry knowledge and deep expertise in SAP for Insurance were critical to our project going live on time and under budget. Their team of dedicated professionals supported us through every phase of our project, from the initial training to design, realization and production
    support.

    Richard Harron
    Director of IS Solutions
    Insurance Company of British Columbia

SAP for Industries: Revenue Management

SAP’s IS-T/RM-CA is a telecommunications solution dedicated to processing all billing and disbursement activity. Some of the major components of IS-T/RM-CA include:

  • Consolidated account balance display for CSRs to process inquiries
  • Payment engine to process disbursements via check, ACH, and wire
  • Payment engine to process recurring monthly customer payments
  • Automated dunning notices and submission to collection agencies for past due accounts
  • Direct interface to SAP FI-GL for posting receivables and payables
  • Check management to process voiding, reissuing, or cashing of checks, including escheatment of stale-dated checks
  • External interfaces to banking institutions to process inbound and outbound ACH transactions, credit card transactions, wire transactions, check encashment, returns, and positive pay
  • External interfaces to import customer data from billing system
  • Flexible reporting solutions to provide seamless access to customer activity
  • Integrated web portal for customers to pay invoices online (Biller Direct)