Client Testimonies

    By using Virtusa, we were able to integrate the insurance industry's best practices into our solution and streamline our implementation.

    Randy Gonzalez
    Chief Information Officer, Chartis Insurance

    Virtusa’s ability to transform best practices from other industries to the health care sector was crucial in our implementation. Their knowledge of the SAP product and creative thinking are second to none.

    Chad Tate
    Director of Treasury Operations
    Blue Cross Blue Shield of Minnesota

    Virtusa’s extensive industry knowledge and deep expertise in SAP for Insurance were critical to our project going live on time and under budget. Their team of dedicated professionals supported us through every phase of our project, from the initial training to design, realization and production
    support.

    Richard Harron
    Director of IS Solutions
    Insurance Company of British Columbia

Policy Management

Insurance companies can experience the following problems in the areas of product development and policy management:

  • Product knowledge is scattered across several systems and is not stored in one central location
  • Product systems are inflexible. New developments, however, need to be mapped quickly and easily (e.g., bundled products)
  • The separation of industry experts (Business department) and the implementation team (IT department) leads to delays in the introduction of new products due to lack of resources and the need for coordination
  • Integration problems with new developments (i.e., due to legislative changes)
  • Uncontrolled growth of systems and work processes (e.g., host, PC applications, files) which can lead to system and media breakdown. The consequences can be risks to data protection and difficulty in providing the auditors with the required information (IFRS)

We support our clients in the development of solutions in the following areas:

  • Product Development
    • Innovation, evaluation and selection, conceptual design, technical design, implementation, testing, production, and controlling.
  • Product Management
    • Process analysis and optimization of processes for particular lines of business (e.g., new business, endorsements or functions) which are applicable to all lines of business such as extrapolation, creating a history, and writing journals.
  • Integration
    • Integration of product and policy management in conjunction with the system landscape.
    • Our objective is to create continuity in the value chain from premium calculation, to premium collection, to revenue posting in the general ledger. We provide industry knowledge and technical support in the selection and implementation of your product-driven policy management system. We adopt an iterative approach to process analysis and IT design in order to ensure a lasting solution. This guarantees that your product development and policy administration is always in line with current market trends and organizational requirements.