Security measures to be undertaken when providing smart banking solutions

The deployment of Alternate or Omni Channel Solutions in Banking, Financial Services and Insurance (BFSI) is not intended just for selling services or products, but also for elevating the customer experience. Often a customer may want to buy or subscribe to a certain product that may not be aligned... Read More Posted in: Banking & Financial Services

Data visualization – The next big thing in analytics

The increased use of data analytics and business intelligence is one of the most popular paradigm shifts we have seen in the industry recently. The problem is, as data gets spread across disparate forms and platforms, about 80% of the BI effort goes into integrating and extracting data, and... Read More Posted in: DWBI

Offshore connect – New mantra for complex IT delivery

For more than three decades, IT outsourcing vendors have been helping their clients across the globe. Through this journey, both clients and their vendor partners have evolved, as has the evolution of delivery and  the engagement model. Both big and niche IT players have had to adapt according to... Read More Posted in: IT Service Management, Large IT Programs

2015 forecast: The sun is out for cloud computing

The cloud space continues to evolve at an astounding pace. As recently as 12 months ago, we were still educating many clients about what they could achieve with cloud computing. We tirelessly explained the differences and benefits of options such as Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS). We... Read More Posted in: Cloud Computing

The cost of compliance – Time for introspection

The last few years have seen significant new regulation in the banking space. It has not been an easy period for financial institutions, with many industry personnel and observers questioning the rationale or efficacy of new rulings. Interpreting and implementing regulations based on guidelines (not precise rules) has made... Read More Posted in: Banking & Financial Services

Gamification, big data and social business – The way forward for cutting edge enterprises

Gamification, big data and social business have been trending topics in how to build a typical millennial enterprise. But as of now, many organizations have operated them in silos and it remains to be seen how exactly we can truly integrate them. This article explains how big data and... Read More Posted in: Gamification

Searching for that elusive vertical-specific CMS

Recently, Gartner published its 2014 review of Content Management Systems. Despite the excitement, there were no real surprises. Adobe and Sitecore sit atop their perspective technologies (Java and .NET) while the rest of the field stacks up behind them. Having been a solution architect for so many years I... Read More Posted in: CEM, ECM

Next best action in Insurance: Using analytics to unleash your intuition

The world witnessed something very novel in 1996 as Garry Kasparov began to play chess in the Pennsylvania Convention Center. There was nothing unusual about Kasparov’s game of chess, but what was unusual was his unknown opponent, the ‘Deep Blue’, playing from the IBM center in New York. The... Read More Posted in: Insurance

Client onboarding – The importance of business process assessment and optimization

Business process improvement and the implementation of business process management (“BPM”) technology can truly become a “cart before the horse” dilemma for many organizations. Software vendors and implementers are often called upon to deliver the nirvana state that they sold their customer on, by simply automating a process without... Read More Posted in: Banking & Financial Services, BPM

Mission and make up of a data sciences group

The market is abuzz with data trends like big data and data science, and there are more to come. Numerous organizations across the world are trying to find the best possible way to establish an effective data group. However, organizations face various challenges in setting up a best-in-class data... Read More Posted in: DWBI