Name: Clayton Locke
Posts by Clayton Locke:
Next Generation IT Services will take a Lean Approach
June 3rd, 2010The next generation of IT Services will take a new approach to business process improvement and information technology. The new approach uses Lean principles to deliver more than cost savings – it drives superior business performance through a relentless focus on waste reduction and continuous improvement. Read the rest of this entry “
The Mythical Quality of IT
April 19th, 2010No one likes to be told that they produce poor quality. Each one of us believes that the work we do strikes the right balance between customer needs and time to market, between cost/benefit and right quality. We reassure ourselves that the number of defects in our code is lower than industry standard. But the standard IT customer is not happy, even if they have wearily accepted software defects as a fact of life. Read the rest of this entry “
