Financial services firms globally are investing strategically in enterprise mobile financial service solutions to deliver more mobile-based banking services and reduce the overall cost of operations. According to a recent survey by KPMG, mobile banking has already reached critical mass with 33% of US consumers conducting banking transactions over their mobile devices. This number is expected to significantly increase based on several trends. First of all, more consumers are becoming comfortable with the security of executing mobile transactions. Second is the continued penetration of smart phones and third is the rapid emergence of tablets as both a mobile device and in many circumstances, a replacement for standard desktops/laptops. (more…)

This is a continuation of the previous post on CMS Usability. In the previous post we had touched upon usability issues revolving around CMS Dashboard, Search, and Content Authoring Forms among others.

6)    CMS Login: Single Sign on or the ability to login to CMS using your desktop credentials is a must-have requirement for content authors.    Even though it is a simple feature, it has a great importance in ensuring a satisfactory user experience.

Most of the content authors do not use CMS solutions on a regular basis. They may need it once a month or sometimes even less than that. It is very likely that they will forget their CMS user id/passwords. The inability to use the CMS solution will cause more barriers in terms of the acceptance of the CMS solution. (more…)