Since the emergence of Business Process Management (BPM), organisations adopting it  have had a wide variety of experiences – some successful and others less so. Some would argue that because BPM is so amorphous that any project is considered to be analogous to ‘boiling the ocean’ and therefore the outcomes may vary from exceptionally successful to, in some cases, disastrous.

Typical challenges that often cause concerns during a BPM initiative include (more…)

In my earlier post, I outlined the key reasons behind many organizations’ poor quality of product line content. The reasons, varying from unstructured content to proliferation of different media channels to operational issues, are resulting in marketing message dilution and inconsistencies.  It is important for organizations to get their content act together and come up with a uniform approach to product line content management.

Let’s see how companies can improve the quality of their product line content for enhanced marketing effectiveness and results. Listed below are a few steps, to be implemented in the order listed, that can play a key role in ensuring higher content quality (more…)

Last week, Virtusa announced the acquisition of ALaS Consulting.  ALaS provides comprehensive management consulting services to the banking, financial services and capital markets communities.  This acquisition continues Virtusa’s strategic pursuit of providing high quality consulting and implementation services that are second to none.

The IT services community has many players.  Yet, few organizations are able to provide truly meaningful services that help their clients achieve their business goals.  Most organizations focus on one of two areas – technical IT services or management level services with deep domain expertise.  The powerful blend of capabilities from Virtusa and ALaS gives us the opportunity to combine true industry expertise with a global force able to deliver comprehensive solutions in a cost effective manner. (more…)