Recently, I was accompanied by Boris Evelson of Forrester Research and Ajoy Kumar, leader of Virtusa’s data warehousing and business intelligence practice for a webinar on Pervasive Business Intelligence.  In the webinar, with attendees from industry and blogging community, Boris and Ajoy discussed the issues associated with pervasive business intelligence as well as best practices and benefits organizations can expect to derive from BI.

Before Boris (@bevelson) began his session, I asked him “what is your definition of pervasive BI?”  His answer was a company in which BI is everywhere, data and information are readily available, and an organization which is poised to compete not only on the basis of its goods or services but on the quality of its decisions as well.  That definition places a culture of “informed decision making” at a premium and views BI as a vehicle to deliver the information upon which critical decisions are based.

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The last few years of the millennium have seen old business models giving way to new ones. Customer needs are transitioning from those of pure consumption-oriented to those of convenience-oriented with the coming of age of the digital native. Organizations big and small are being affected by the onslaught of myriad of factors including enlightened and demanding customers, newer modes of communication, technology advancements with user dependence on mobility and small form factor devices, and the power of collective intelligence – blogs, wikis, user generated reviews and feedbacks, etc.

So has the meaning of value literally changed from what it was in the earlier days to the present? Or has Value in its representation evolved to “Value 2.0” i.e. becoming more user-oriented, keeping in line with the changing times? How are businesses upgrading themselves to meet the evolving juggernaut of customer needs and wants?

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Haven’t started planning for ICD-10 implementation yet?  Think that you have a lot of time before the implementation compliance date of October 2013?  Feeling that you don’t have the budget now but may have it in 2012 and 2013 and can start your planning then?

These are some common sentiments of practically everyone in the healthcare industry who is affected by the ICD-10 mandate. More and more questions are starting to arise about the process that requires solid answers. Organizations must determine how long they can wait before starting the implementation process and must assess how the mandate will impact them.  Some organizations are also assuming that they are going to get a reprieve and that there will be an extension to the implementation deadline. However, the probability of this happening is very low, so it’s advisable not to factor it into your thinking and planning.

Following are 10 key considerations to think about if you have not begun your ICD-10 planning (more…)

An Enterprise Content Management (ECM) system offers a platform to provide transformational value and change in any organization. However, all ECM implementations must start with the right note and the right sponsorship combined with an achievable plan to make them successful. Otherwise, failure is inevitable. In this post, based on our experience in providing ECM solutions to global clients, we highlight the top 5 reasons why ECM implementations fail in an organization and provide our suggestions/recommendations to better plan ECM implementations and thus avoid failure. (more…)