Understanding how Business Process Management (BPM) can deliver value to business is becoming increasingly well understood by businesses and IT.   The following points, however, provide insight as to why there may be slow adoption across some organisations (more…)

I agree with Andre Yee’s point of view on SaaS (Is SaaS Dead?).  Andre makes some great points to refute the conclusions made by Neil McAllister in his post, Is the SaaS experiment finally over? In fact, I would go as far to say that the problems that we are seeing now should be expected as part of the transition from delivering Commercial off the Shelf (COTS) applications to delivering SaaS solutions by traditional ISVs.  Andre Yee highlights three points in his post: bad applications, reliability and performance, and shelfware.  As he correctly points out, these problems are not endemic to SaaS, as suggested by Neil McAllister, but a function of poor execution by many SaaS vendors. (more…)

Ever wondered why so many application development projects have much longer than planned user acceptance testing phase? For a very long time developers focused on completing the functionality, with limited focus on usability.

For the last few years, there has been a distinct trend towards a “consumerization” of IT. To a great extent Enterprise 2.0 (E2.0) has been a fall out of this rapid transformation sweeping the technology and business landscape.  It is bringing in revolutionary changes to the way that organizations use technology for enhanced customer experience. The emphasis is now on a “user centric” approach to developing and deploying applications. (more…)

ERP systems have long faced inflexibility and agility issues while addressing the process needs of an organization. BPM can play a catalytic role in making the ERP system more agile and flexible to the evolving and dynamic process requirements of organizations.

Many BPM tools and systems have evolved with the objective of leveraging existing investments in ERP systems, where the bulk of the core IT processing is being handled. BPM tools are expected to make ERP more agile by plugging gaps in human interaction and workflow process in enterprise IT systems. (more…)

For any new Web Content Management implementation, timely and accurate migration of content from an old to a new website is a crucial and critical factor for success. Despite its relative importance, organizations and vendors typically keep the content migration part of the project lower in their list of priorities. This leads to less than favorable outcomes for projects including cost overrun, lower team morale and eventual failure of the implementation.

Any Web Content Management implementation requires a sound strategy and a plan for migrating existing legacy content. (more…)