The market of Enterprise Content Management (ECM) has historically been misunderstood as many vendors, analysts and customers had their own interpretations of what ECM constitutes.  In my opinion, it includes document and web content management that needs to be put through a work flow in order to publish, with up front capturing / scanning and back office archival and storage.  Throughout its lifecycle, content needs to be available for search, to integrate with business process and downstream analysis of its use for making better business decisions.  ECM also includes delivery of this content in a user–friendly fashion via portals or other rich internet application channels.  At every step it has to carry the content intelligence (meta data) as it traverses through its life and gets consumed by various persona (humans or systems).  Supporting all this with a secure, scalable and flexible architecture is of utmost importance.... Read More Posted in: ECM