Given the exponential growth of information generated by organizations today, having timely access to relevant and accurate data is a critical issue. Information workers are faced with the challenge of sifting through large quantities of data to find the right content they need to make informed decisions.
In addition, in today’s Web 2.0/3.0 environment, companies competing for business through online channels must provide a personalized Web experience that is both efficient and encourages consumer loyalty. For companies in the information management and delivery business (Internet-based content, media, entertainment, publishing) information search is also an enabler that can help drive differentiated content and services, and build new business models.