Over the past few years, Business Process Management (BPM) has become an important technology with enterprises seeking to improve productivity and cost efficiency. During this period, our BPM practice has grown rapidly, as we have applied BPM technology to re-engineer our clients’ business processes, with a special emphasis on customer service, account opening and other aspects of customer relationship management. Our team members and consultants have worked on a broad range of opportunities that have resulted in creating significant competitive advantage for our clients through enhanced productivity, lower cost and faster time-to-results.
For some time, we have believed that BPM technology is an enabler of business innovation and agility for our clients. Recently, we put this hypothesis to the test and conducted a primary research study with our partner, PRTM, to gauge the extent to which large enterprises deploy BPM to enhance innovation and agility. This month, we are releasing the results of our survey of 125 large enterprises’ BPM practices in our feature story below.
The study finds that most companies are applying BPM across a wide range of business processes, suggesting that BPM adoption is accelerating and becoming widely-accepted. Most interestingly, BPM initiatives are strongest in the areas of product and service innovation, reflecting a growing interest in BPM to improve business productivity and reduce costs.
These findings confirm our belief in the power of BPM technology for making business processes more agile, productive and cost-effective. Many of our clients testify to the increased productivity, innovation and agility they are achieving by adopting best BPM practices. We hope you find the results of this survey useful. In future months, we will continue to report trends in BPM adoption and its impact on innovation agility through ongoing research and client feedback.
Sincerely, Kris Canekeratne
Chairman & CEO
Topic of the Day - Presenting the PRTM/Virtusa BPM Survey Results White Paper
Business Process Management (BPM) employs methods, policies, metrics, management practices, and software tools to manage and continuously optimize an organization’s activities and core processes. It is well established that BPM helps organizations reduce costs through efficiency gains, scalability, or automation. Structured workflows built with BPM software solutions help organizations become more flexible.
To assess how companies are using BPM to increase innovation agility, PRTM and Virtusa surveyed 125 organizations and conducted in-depth interviews with selected participants in the fall of 2007.
Virtusa Listed on NASSCOM's 100 IT Innovators - 2007
Virtusa has been listed in India’s National Association of Software and Service Companies (NASSCOM) 100 IT Innovators 2007. The showcase of innovative companies profiles some of the large, medium and small organizations that have made innovation an important part of their growth strategies.
Virtusa Chairman & CEO Kris Canekeratne was featured in the TiE Boston Newsletter under the “Spotlight” series on entrepreneurs. TiE is the world’s largest not for profit organization for entrepreneurs.
’Next-generation’ IT Offshoring Trend Has Just Begun
Marc Hebert, Chief Marketing Officer at Virtusa, a recognized expert on offshore outsourcing, believes that the next major offshoring trend, what we call “next-generation” offshore IT services, has just begun. It is the use of offshoring primarily not for cost savings through labor arbitrage, but rather for the delivery of high-value IT services involving state-of-the-art technology and consulting-led IT services, that benefit clients by giving them speed and productivity advantages to make them more agile, more productive, and more service-oriented.
Virtusa Corporation Named to the 2008 “Global Services 100” List
Westborough, MA – February 5, 2008 - Virtusa Corporation (NASDAQ: VRTU), a global information technology (IT) services company that provides IT consulting, technology implementation and application outsourcing services through an enhanced global delivery model, today announced that it has been included in the 2008 Global Services 100, a list of the top global providers of business and technology services
"Virtusa" is a trademark of the company and is a registered trademark in the US, European Union (EU) and in India.
"Productization" is a service mark of the company and a registered service mark in the United States.
